Victory Marine Underwriting Managers

CLAIMS

Before calling Victory Marine Underwriting Managers, we recommend calling the Coast Guard (dial *16) if your vessel or property is at risk, and 911 if people are injured.

Procedures on How to Report a Claim

Victory Marine Underwriting Managers* is committed to providing our clients with professional and efficient claims service no matter what type of claim you are reporting.

Your first step during normal business hours is to contact your insurance broker. Your broker is there to serve you and will look after all the details of reporting your claim for you.

Alternatively – You can complete the form, and we will start the claims intake process and advise your broker.

During Business Hours

Monday to Friday, from 9 am to 5 pm
Please call our office at: (604) 921-5700

After Hours

After-hours assistance is available for customers who have been in an accident:

in which their vessel or property was damaged and is at risk of further damage.
where third-party property was damaged and requires our immediate attention; or
where people were injured.

For after-hours assistance, please contact our on call marine claims specialist at (778) 870-9412. If your call isn’t answered, please leave a voicemail.

To submit a claim, please fill in the form below and we will contact you within an hour on business days.

Your Name(Required)

First Name Last Name

Contact Person (if not you)

First Name Last Name

Phone(Required)

Email(Required)

Enter Email Confirm Email

Date of Incident(Required)

Location of Incident(Required)

Current Boat Location(Required)

Name & Contact Info of Third Parties (if applicable)

i.e. other people involved in the incident who were not on your boat

Brief Description of Incident (2-3 sentences)(Required)

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